In the News: August 31, 2020

Amazon Backs Proposed California Product Liability Law
August 25, 2020, Reuters
Less than two weeks after a California appeals court ruling, Amazon issued a surprise announcement. It offered conditional support for a proposed California law that would make it easier for consumers to hold electronic retailers responsible for allowing defective products to reach the marketplace.
In New Guidance, CDC To Workers: Don’t Argue With Anti-Mask Customers
August 26, 2020, Forbes
The Centers for Disease Control discouraged employees from arguing with customers about following coronavirus policies or trying to force them to cooperate if they make threatening statements or show indications, they could become violent, for their own safety.
CPSC Recalls In Review: Bicycle Helmets
August 26, 2020, Retail Consumer Products Law
The Consumer Product Safety Commission conducted 26 bicycle helmet recalls, the first in 1995 and the latest just last week. CPSC attention to helmets remains fairly steady over time, with at least one recall most years, and no significant enforcement “spikes” at any point.
How To Make Rational Decisions In The Face Of Uncertainty
August 28, 2020, Harvard Business Review
When we feel such heightened uncertainty, our decision-making processes can break down. We may become paralyzed and afraid to act, or we may act on the basis of bias, emotion, and intuition instead of logic and facts.
Women Have Been Better Leaders Than Men During The Pandemic
August 26, 2020, BusinessWorld
During the first wave of COVID-19, countries led by females had fewer deaths than nations led by men. It does not imply that women are better leaders in whatever else governments find themselves doing, But it’s worth pondering, nonetheless.
CPSC Urges ATV Riders To Know Risks And Follow Safety Tips
August 25, 2020, CPSC
The U.S. Consumer Product Safety Commission (CPSC) urges all consumers using ATVs to understand the risks and necessary safety measures of ATVs before riding them. “While CPSC understands the draw of riding an ATV, we cannot stress enough that these vehicles are not toys,” said CPSC Acting Chairman Robert Adler.
Business marketing: Understand What Customers Value
First Published October 1998, Harvard Business Review
How do you define value? can you measure it? What are your products and services actually worth to customers? Remarkably few suppliers in business markets are able to answer those questions. And yet the ability to pinpoint the value of a product or service for one’s customer has never been more important.
4 Skills For Virtual Leadership Excellence
August 27, 2020, Association for Talent Development
Employees often turn to their leaders for inspiration, guidance, coaching, and help reaching their goals. But that probably seems like a struggle to accomplish if you’ve found yourself with a remote workforce.
Environmental Groups Push For Rule On Firefighting Foam, Decry Industry Influence
August 27, 2020, The Journal Times
A coalition of environmental organizations is calling on Wisconsin’s natural resources policy board to approve temporary regulations on the firefighting foam containing PFAS. which have been linked to cancer.
Bleach “Expires” And Color-Safe Bleach Doesn’t Disinfect
August 26, 2020, KSAT.com
Scripps Research Institute (SRI) states that bleach has a shelf life of six months before it starts to degrade. “Bleach becomes 20 percent less effective as each year goes by.” Color-safe bleach does not disinfect like regular bleach does because they have different active ingredients. Color-safe bleach uses hydrogen peroxide while regular bleach has sodium hypochlorite.
Evolution Of Sourcing: A 2020 Survey Of Trends
August 26, 2020, QIMA
This survey was conducted in July 2020 by QIMA, a leading provider of supply chain compliance solutions. Drawing on input from 200+ businesses around the world across a variety of consumer product segments, and building on previous QIMA research, this report analyzes the evolution of global sourcing in response to the ongoing COVID-19 pandemic, US-China trade tensions, and other disruptions to global supply chain.
Business Continuity vs. Disaster Recovery: What’s The Difference?
August 26, 2020, The Enterprisers Project
The line between business continuity (BC) and disaster recovery (DR) may seem fuzzy, but there are important differences between the two. Here’s what you should know

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